1. Introduction

SafeAus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

By using SafeAus, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

Mobile phone number (for account verification)
Display name (optional)
Profile avatar selection

2.2 Content You Submit for Analysis

When you use SafeAus to check content for potential scams, we may collect and process:

Text messages or content you submit
URLs you submit for checking
Phone numbers you submit for checking
Images or screenshots you upload (including text extracted from them)
Audio recordings you submit for transcription and analysis

2.3 Usage Information

We collect information about how you use the app:

Check history (type of check, result, timestamp)
App settings and preferences
Device information and app version

2.4 Family Network Data

If you use Family Network features:

Family group membership
Scam alerts shared with your family group

2.5 Call Screening Data (Android Only)

If you enable call screening:

Incoming phone numbers for scam checking
Numbers you choose to block

3. How We Use Your Information

We use the information we collect to:

Provide our scam detection service
Verify your account via SMS
Display your check history
Enable Family Network features and alerts
Send push notifications (with your consent)
Improve our scam detection capabilities
Provide customer support

4. Sharing with Third Parties

To provide our scam detection service, we may send content you submit to third-party services for analysis. This includes:

Analysis Services: Content you submit may be sent to third-party providers to help analyse whether it is a scam
SMS Verification: Your phone number is sent to a third-party provider to deliver verification codes
Push Notifications: We use third-party services to deliver push notifications to your device

We do not sell your personal information to third parties.

5. Data Storage and Security

Location: Your data is stored on secure servers located in Australia.

Security: We implement appropriate security measures including encryption in transit and at rest, secure authentication, and regular security updates.

6. Data Retention

We retain your account information and check history for as long as your account is active. You may request deletion of your account and associated data at any time.

7. Your Rights

Under Australian Privacy Principles (APPs), you have the right to:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your account and associated data
Opt-Out: Disable notifications in your app settings

To exercise these rights, contact us at privacy@safeaus.com.au

8. Family Network Privacy

When you use Family Network features:

Sharing scam alerts with your family is controlled by your settings
You can leave a family group at any time
Family members can see alerts you have chosen to share

9. Children's Privacy

SafeAus is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date at the top.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@safeaus.com.au
Website: www.safeaus.com.au

12. Australian Privacy Principles

SafeAus is committed to complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We handle personal information in accordance with these principles.